All GHFCU Branch Lobbies are Open! For your safety, we encourage you to use our remote access tools as much as possible and to practice social distancing and wear a mask when you do need to enter a branch.  We now offer online membership and account opening - the ultimate in convenience during this time of social distancing! Click here to get started!

Click here for GHFCU Coronavirus Updates and Resources

The health and safety of our members is of utmost importance to us. As the spread of coronavirus, known as COVID-19, continues to be a growing concern across the country, we're taking extra precautions to protect you, our employees, and the communities we serve. Our Board of Directors and management team is monitoring the situation and the recommendations of the Centers for Disease Control and Prevention (CDC) and the South Carolina Department of Health and Environmental Control to ensure we're acting on the latest guidance and information. We hope the following information and resources will be helpful as you navigate the COVID-19 pandemic:

UPDATE: June 15, 2020

Effective Monday, June 15: Our County Square Branch is Open! Our SCTAC branch is scheduled to re-open on Monday, June 22. All branches and employees are following CDC and SC DHEC recommendations regarding social distancing and sanitizing and wearing masks in face to face situations.

UPDATE: May 27, 2020

Effective Monday, June 1: Lobbies at Main and Simpsonville will reopen for limited transactions. Restrooms will not be available. We encourage members to continue using Drive-Thru Service whenever possible.  Employees will wear masks during face-to-face meetings or transactions. Members are encouraged to wear masks and follow social distancing floor decals when entering a branch. County Square and SCTAC remain closed at this time.

Members are encouraged to use electronic/remote services when possible. Please view list of remote service options below under WHAT YOU CAN DO & HOW TO STAY CONNECTED.

UPDATE: April 24, 2020 - NEW FINANCIAL EDUCATION RESOURCE!

During challenging times such as these, making healthy financial decisions is of the utmost importance, so Enrich Financial Wellness is providing a free COVID-19 Financial Wellness website until July 1, 2020. The site features a guide for staying financially well during COVID-19, along with access to a number of financial education tools such as courses, a financial wellness assessment, calculators, and much more!

Featured Resources Include:
  • Financial Planning For An Uncertain Future
  • How the COVID-19 Pandemic May Impact Your Retirement Savings
  • How Homeowners Can Get Mortgage Relief During the Pandemic
  • How to Create a Payment Triage Strategy That's Mindful of Your Credit
  • How to Reduce Student Loan Payments In Times of Crisis
You can access the website at https://covid19.enrich.org.


UPDATE: April 21, 2020 - SCAM ALERT!

Coronavirus Opens Doors to Scams
The Coronavirus (COVID-19) has been a windfall for fraudsters as they exploit the global thirst for knowledge on the virus. Fraudsters have launched Coronavirus-themed phishing attacks to deliver malware – typically credential-stealing banking Trojans. The phishing emails purport to be from the Centers for Disease Control (CDC) and the World Health Organization (WHO). Fraudsters have also created fake websites to exploit Johns Hopkins University’s interactive Coronavirus dashboard to spread malware.

Details
Fraudsters are exploiting the global thirst for knowledge about the virus by launching Coronavirus-themed phishing attacks to spread credential stealing malware. The emails, which contain an infected attachment or a link to a malicious website, are made to appear like they come from the CDC or the WHO. The WHO posted an article on its website warning users of this scam.

Fraudsters have also exploited Johns Hopkins University's interactive Coronavirus dashboard containing an interactive map that tracks Coronavirus statistics by region. Cybersecurity firms have identified several fake Coronavirus interactive maps that infect user devices with credential-stealing malware. Fraudsters are circulating links to these malicious websites containing Coronavirus maps through social media and phishing emails.

Security blogger Brian Krebs reported several Russian cybercrime forums started selling infection kits that exploits John Hopkins University’s interactive Coronavirus dashboard as part of a Java-based malware deployment scheme.

There have also been reports of other Coronavirus-themed phishing campaigns aiming to spread malware, including:

  • Coronavirus advice-themed phishing emails purporting to provide advice on how to protect against the virus. The emails might claim to be from medical experts near Wuhan, China where the Coronavirus started.
  • Workplace policy-themed phishing emails about Coronavirus targeting an organization’s employees. For example, the emails may purport to come from the organization’s HR department alerting employees of a new pandemic policy. 


UPDATE: April 9, 2020

As the Coronavirus pandemic continues to impact business and industry in the Upstate, we realize that members may need financial assistance to get through the next few months. So, we are offering the following options for our members effective immediately:

  • Skip Your Loan Payments: Members may skip two consecutive months of loan payments, and we will waive the $30 administrative fee. If you want to take advantage of this assistance program, you can download the form here, call 864.467.4160 or pick up the form from the Drive Thru at Main or Simpsonville. All borrowers on the loan will need to sign the form and interest will continue to accrue. Member must be in good standing and must have made at least one payment on the loan. Skipping payments on car loans may reduce the coverage offered by GAP Insurance.
  • Term Share Certificate Withdrawal with No Penalty: Members may surrender a Term Share Certificate before its maturity date, and we will waive the penalty for early withdrawal. If you want to take advantage of this opportunity to access funds you have on deposit with GHFCU, please call 864.467.4160. If you only need access to a portion of the funds, a Share Secured loan would be a good alternative.
  • Mortgage Loan Forbearance: Members who have a mortgage loan with GHFCU and are unable to make the payment due to COVID-19 economic/job impact may discuss the possibility of a forbearance agreement with our Collections Department. Call 864.370.5662 or 864.370.5932.  If a forbearance is granted, mortgage interest will continue to accrue.


UPDATE: March 20, 2020
County Square and SCTAC branches will be temporarily closed and Main and Simpsonville branches will transition to Drive-Thru Only Service on Monday, March 23. Members are encouraged to use electronic/remote services when possible. Call 864.467.4160 during normal business hours for assistance. Surcharge-Free ATMs can be found at https://co-opcreditunions.org/locator/. A notification email was sent to all members Friday, March 20.

CANCELLATION OF ANNUAL MEETING

The 79th Annual Membership Meeting will not be held on March 24 as originally planned. The GHFCU Board of Directors will determine the date/time/place of the 2020 Annual Meeting at the regularly scheduled board meeting which will be held on March 25, 2020.  Information on the rescheduled Annual Meeting will be posted on our website and in our branches.

BEWARE OF SCAMS

Cybercriminals are hard at work exploiting our natural anxiety about the evolving coronavirus situation. Look out for suspicious email and text messages that may impersonate a company, charity, or government agency. The intent is to convince you to share sensitive information. Remember, we will never reach out to you, via phone or email, and ask for confidential information such as your name, password, personal identification number (PIN) or other account information.

Visit the FTC website to stay on top of current coronavirus scams. 

WHAT WE ARE DOING

To keep you safe and healthy, we have taken the following precautions:

  • Increased the frequency and thoroughness of our cleaning schedule and are disinfecting high-touch areas.
  • Asked employees to take added measures in prevention by keeping their hands and workstations clean.
  • Encouraged our employees to practice social distancing.
  • We are holding virtual meetings, when possible.
  • Cancelled event participation until further notice.
  • Eliminated nonessential business travel for our employees.
  • Employees who are not feeling well are required to stay home.

You too can help stop the spread of germs by following CDC guidelines.

WHAT YOU CAN DO & HOW TO STAY CONNECTED

In an increased effort to help keep you safe, we strongly encourage you to take advantage of the many electronic service options we provide and avoid coming to a branch whenever possible. Our goal is to provide you with exceptional, uninterrupted service.

  • Home Banking: A free and easy-to-use alternative to the branch. You can check balances, transfer funds, make loan payments and more - 24/7 from wherever you are. Not currently enrolled? Just click on the Enroll link in the Member Login box for Home Banking on the home page of our website and follow the step-by-step instructions for enrolling.
  • GHFCU 2 Go!: Our Mobile App has all the features of online banking, in a mobile friendly environment. Plus, we now offer Mobile Remote Deposit Capture! Available for download from the Apple App Store or Google Play.

  • Debit Card: If you have a checking account, but do not already have a debit card, you can request one by calling 864.467.4160.

  • ATMs: Available at our Main, Simpsonville, and SCTAC branches. We are also a part of the CO-OP ATM Network which gives you access to almost 30,000 ATMs that allow you to make surcharge-free withdrawals. Requesting cash back at a Point of Sale Terminal is another convenient way to have cash on hand.

  • Night Deposit: Available at our Main, Simpsonville, and SCTAC branches. You can make a deposit or a loan payment after hours using our Night Deposit drop boxes. Envelopes are provided. All envelopes are opened under dual control and a receipt confirmation of the transaction will be mailed to you upon request.

  • 24-Hour Instant Teller: Access your accounts via our automated telephone system by dialing 1.800.399.4797. You can check account balances; transfer funds between accounts; request stop payments, tax and IRA information; and pay on a GHFCU loan.

  • Loans by Phone Hotline:  Take advantage of our Loans by Phone Hotline. Just dial 864.370.5670 during normal business hours to speak to a loan officer. The entire loan process can be handled via phone, email and/or fax. After hours, you can apply for a loan using our simple, secure online loan application and a loan officer will follow up with you the next business day.   https://www.greenvilleheritage.com/apply-now.php

LET US KNOW HOW WE CAN HELP

We understand that times like these can be challenging. We want you to know, we are here to help. Whether you need assistance with access to our eServices or finding the best loan options for you, you can count on us.

If you have been affected by the virus and need additional financial assistance, please let us know. You may contact us by phone at 864.467.4160 or send us a secure message through online banking.

YOUR FUNDS ARE INSURED

Greenville Heritage FCU is NCUA insured, which means your deposits are safe, secure and 100% insured up to $250,000 regardless of what is going on in the market. Learn more about NCUA Insurance by visiting www.ncua.gov

ONGOING UPDATES

We are committed to keeping you informed through this rapidly changing situation. Our website is the best place to find the most current information related to any potential service interruptions you may experience due to the coronavirus.

We will continue to closely monitor the situation and evaluate additional measures to support our members and communities as needs arise, all the while keeping safety in mind.

Please do not hesitate to call us at 864.467.4160 during normal business hours if we can be of assistance with any of your banking needs.

For the latest information about COVID-19, please visit the CDC Website at www.cdc.gov or the SCDHEC Website at www.scdhec.gov


 

Why Choose Us

"I love this bank! They know you by name and remember your face and they really make decisions on a personal basis unlike large banks where you’re just a number. I refinanced my Jeep with them and can't wait until I refinance my house with them too!"

Kori

"We left Suntrust Bank in 2009 because we didn't receive personal attention, and it became obvious we were just a number. We have been members at GHFCU ever since and have always been pleased with the service. We feel we have a true partnership in GHFCU when it comes to our financial needs."

Kris

"I've been with this credit union about fifteen years now. They've helped me purchase two cars and have always helped me when I was in a tight spot. They have some real decent people working here."

Timothy

We are here to help you

Our mission is to promote the personal financial success of our member owners by providing affordable financial services.

Apply For A Loan

Call 864.370.5670 during normal business hours or complete our simple online form.

Apply Now

Call us at

864.467.4160

information@ghfcu.org

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Our Locations

We have four convenient locations in Downtown Greenville, County Square, SCTAC, and Simpsonville.

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